Case Study
Fleetsmanager > Properus
Utah Tech Labs has created an app for Lithuania based logistics and carrier service providers to monitor the real-time activities of drivers and assure smart and timely delivery.
Fleetsmanager > Properus
Utah Tech Labs has created an app for Lithuania based logistics and carrier service providers to monitor the real-time activities of drivers and assure smart and timely delivery.
Client's Background
Industry type: Logistics and carrier
Key Products & Services: Cargo transportation
Geography of Operations: Vilnius and Lithuania
Number of Employees: 21
Company Location: Lithuania (Eastern Europe)
Challenges
The company has been offering fast and safe cargo transportation in Vilnius and throughout Lithuania. With growing work demands, they were finding manual data maintenance, tasking, and scheduling, both tedious and time-consuming. They wanted a tool to centralize all data regarding customers and drivers, and automated facilities along with.
A logistics manager had to spend 2 to 6 hours developing a delivery route for many vehicles in a day. Managers had to spend hours daily in communications and troubleshooting.
To overcome the issues, the company wanted a software tool to mitigate the troubles they were facing and wanted to improve customer experiences.
Solution
UTL learned about their requirements and conceptualized to develop a smart logistics app for their company’s needs and store data and information such as fleet, warehouses, and employees with more functionalities. This includes:
Unlimited service listing
Business owners can upload a listing of all the services they provide.
Smart Routing
Through the “Fleets manager” smart routing algorithm, they could achieve maximum delivery per day and they could achieve 21% revenue growth.
Admin dashboard
Enables you to effectively manage everything from task to customer orders, and more.
Smart allocation of tasks
FleetsManager software allows both manual and automatic task allocation based on drivers current location and work load. They could solve a large problem and overhead of task allocation with the new software.
Push notifications
Engage with your customers with targeted push notifications on their smartphones.
GPS integration
Enables to locate delivery addresses easily and fast.
Real-time SMS notification
As the order is in progress, customers have now started to receive confirmation SMS through the application.
Real-time tracking
Provides information about real-time arrival and views the progress of arrival.
Proof of delivery
Fleets manager drivers app enabled them to take proof of delivery customer signature and GPS location proof. It additionally allows them to take proof photos which ensures and increases customer satisfaction.
Business Impact
UTL helped the company to smartly operate their logistic and transport services and resolve their problems, gain more customers, and work efficiently. There are no missed communications or pending updates. Finding routes and live tracking enabled betters service. In case of any change in schedule or any emergency, clients get to know without any delay.
We helped the company to offer better customer experience and made warehousing management and monitoring easier like never before.
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